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“ABSOLUTELY NO FIREARMS, AMMO, HUNTING OR KNIFE COMPANIES WILL BE PERMITTED AS SPONSORS IN ANY ZUFFA PROMOTED EVENTS.”

The announcement came down this morning, and some will say it’s just “Another way big bad Zuffa is screwing the fighters”. In reality, it won’t be long until there comes a day that no sponsors will be allowed. Why? Mainly because these companies are not “sponsors” per say. They are ambush marketing televised events. The athletes are paid based on the televised exposure not based on the athlete.

Our company has an athlete that is pro-firearm and has an endorsement deal with a small firearms training center. He is paid a monthly salary to endorse the brand and no logo placement is required. This is a true sponsorship to athlete relationship.

MMA is full of great athletes with amazing stories to tell. The UFC is providing them a platform like no one ever has. It is not what you do on that platform, it is what you do with that overall opportunity that matters. How much of the interest generated will you retain?

That is what managers need to be doing for the athletes they work for. They need to build platforms that enable them to sustain revenue and sell value to brands without the UFC exposure. You cannot guarantee the exposure in the UFC but you can guarantee leveraging the relationship and the exposure that may come.

For the most part MMA sponsorships are about logo placement on televised events. The athletes and brands rarely have a connection let alone an activation strategy. Aside from a few pre and post fight mentions there is not much (if any) activation. Even the biggest names depend more on discretionary bonuses than endorsement deals. They are making more because they are at the top. When they begin to descend it will be interesting to see how many actually end up with a brand of their own that they own and can create revenue from. Very few boxers ever converted their brand as an individual and MMA has a long way yet to create an Ali or Foreman.

It is not too late and these changes from Zuffa will only force the issue more. Stop just selling logos on shorts and start selling a brand building experience.

Ingrained Media – Search Engine Optimization Now Offered

Ingrained Media would like to announce that their specialization in Search Engine Optimization is now being offered to our client base. Our team of Search Marketing Directors, SEO Analysts, SEO Copywriters, Keyword Strategists, Link Builders, and SEO Managers are available to help your brand and website achieve the organic search engine ranking you desire. Our proven methods and strategies have given customers prime rankings for a variety of keyword searches. The Ingrained Media SEO Approach provides you with an economical approach to achieving high ranking search engine results and a measurable return on your investment.

- Jordan McCreery, Sr. Vice President of Ingrained Media

Social Media Marketing, Nothing In Life is “Free”

Today everyone is conditioned to get communications in real-time.  Parents do not leave notes for their kids anymore, they just text them.  Want to know what your kids are up to, just take a peek at their Facebook page.  More Brands are using sites like Facebook and Twitter to connect with their target consumers than ever before.  Some brands even feed their third-party social media content to their commerce or corporate websites.  Some brands have even gone as far as having “social communities” built into their corporate sites.  What happens to those when something goes wrong?

Imagine if your customer service issues were posted for the world to see?  What happens when your Brand is involved with a global crisis?  You have already made the commitment to engage with your consumer, and even if you do not engage, your target consumer is using social media and likely talking about you.  When you begin to use Social Media tools you are hoping to increase your brand equity.

While not all businesses are Social Media savvy and some have even opted to not participate, the brand itself can have it’s brand equity and virtual footprint affected or altered forever with or without their involvement.  Today’s media outlets are less about spin and more immediate reporting of issues with the fact-finding coming afterwards.  So what should you do when your brand, product, or service comes under attack?  Putting your head in between your legs and hoping it will go away simply will not work.  You need a plan or a team in place managing your social media so they can handle these issues as they arise.  Your Brand, Executives, and Brand Equity is all at stake.

A great example of how social media can alter a brand is British Petroleum or more commonly known as BP.  Everyone knew of BP as a major petroleum company servicing our need for fuel.  That was up until the oil spill in the Gulf and the subsequent mishandling of the crisis.  Greenpeace was able to turn to the Internet and affect BP’s brand equity forever.  A simple search on Google images for “British Petroleum” returns a lot of imagery and none of which are the Company’s logo.  They are all negative images dedicated to BP’s oil spill.

These images are a permanent part of BP’s cyber footprint and no matter what they do this event will follow them.  A great comparable would be a Google search for Exxon Mobile.  You will not see the same negative results, but the two crises have similar issues and the main difference is the lack of social media platforms when the Exxon crisis took place.

While these are extreme examples, it clearly shows the power of social media and how not having a plan for crisis control is a recipe for disaster.  Nestle is another top brand that mishandled it’s social media and they did so on a platform in which they had no real control or value of engagement.  So their risk out weighed the reward.  As consumers toyed with the logo, the Nestle Moderator fought back, eventually forgetting he was representing a Brand and was soon insulting the very same customers his Brand wanted to attract through social media.  Again, a lack of planing or understanding leads to negative brand equity.

Remember that by joining in social interactions, you open yourself up to hearing the way others see your brand.  Unlike a forum on your website, you have a lot less moderation and protection.  You are giving up Brand Protection for real Brand Interaction. Since you are giving up some control of your brand for this direct engagement, you need to establish a plan for when things go wrong, and to be honest they almost always do.

Make sure you have a clear Social Strategy and make sure it is not about “making sales.”  Social Media is an extension of your web presence, but it is an organic extension that you can moderate yet can not control.  You need to have policies in place for Human Resource issues, Marketing Issues, Brand Integrity and Customer Service issues.  Make sure you (as we have discussed previously) know your target consumer and where they are.  Reach them and communicate with them the way they want to be communicated with (text, email, etc).  This identification can save you thousands in wasted ad spending and enhance your social engagements.

Have a plan for the positives and negatives.  Be prepared.  Know that brand haters are out there.  Tech savvy companies have “allegedly” hired paid posters that attack the competition on Social Media.  Be honest with your followers and understand that emotion can rarely be read through text, especially when text can be limited to 140 characters.  If you have established an engaging relationship with your desired consumers, they can help fight back during these attacks.  What Greenpeace accomplished with BP was done with 2,000 followers.  BP could have aligned itself with “green” social influencers once it embarked on it’s social media campaign.  This would have at least shown the perception that they had a goal of being environmentally focused.  In the event of a crisis hitting they would have had a track record with the same people Greenpeace used against BP.  Having no plan is largely what led to certain failure for BP and it’s online image.

Be responsive and not offensive.  You can not avoid some crises so do not try to change the tides, simply explain your position in the crisis and follow your plan.  Not every issue requires a response and sometimes due to legal issues you cannot respond.  Sometimes your response can fuel the fire.  These are all issues that need to be discussed in the planning stage and coordinated with your Social Media Team.  The Team should never interject their personal views into your Brands position.  They are not speaking as Social Media Manager Jeff Black, they are speaking as the Brand and what they say or do will affect your brand equity.  The best place to start is to hear, investigate, and elevate issues that begin on Social Media.

You must remember that you should be engaging and speaking with your consumer on a personal level.  You need to treat every follower like a customer.  Never insult your followers.  If you are going to censor posts on your site you need 24/7 monitoring and the deleting needs to be handled quickly and according to your plan.  If you do not have anything nice to say do not say anything at all.  Last but not least, you cannot please everyone in real life, and when people have a certain anonymity they tend to be harder to please.  Some comments are okay to ignore if you know they are not factual.  It could be a competitor drawing you into a heated conversation.  If you are angry, have another individual not in the “fight” read your response, or just do not respond at all.  You must stay positive and instill the positivity into your timeline.  You set the tone and if you are angry or bitter your followers will see it and react .  As they say on the Internet ‘don’t feed the “trolls”’.  It is also important to remember that when you are given suggestions, thank the person giving you the suggestion.  Even if the suggestion is not helpful, this is a meaningful engagement and your potential consumer walks away thinking that this Brand listens to it’s consumers.

Finally, remember that having a Facebook Page does not make you social.  As a matter of fact, take a look at MySpace for what Facebook could look like in the future.  Engage with your target consumers on your own social platform.  Use Facebook, Foursquare, Twitter etc to find the consumer but try to bring them to your own platform.  So when you engage you get contact information and the ability to interact without the third-party influence of these other social platforms.

Jason M. Genet

Where Is the Brand Activation for Cain Velasquez and Junior Dos Santos Sponsors?

UFC on Fox Sponsorship Activation Non-Existent Leading Into Their UFC Heavyweight Championship Bout

We keep waiting and waiting but it never comes.  This next weekend marks one of the biggest events in Mixed Martial Arts history and yet there is little to no activation.  Since it is obvious that most of the MMA industry does not seem to understand what that word means, here is a brief description:

“Activation includes events, promotions, retail display, outdoor, digital, CRM (customer relationship management), direct, and other such services.”

Why have these athletes and their agencies missed the boat?  Is it because the UFC  has strict guidelines against any ambush marketing for this Fox debut?  Or have the managers of Dos Santos and Velasquez failed at executing on this tremendous opportunity?Even the brands that have been supporting Cain Velasquez from the start of his career, before his fame and before the championship belt have not made the push to connect their brand to the upcoming event.  Aren’t they hoping that the wider reach will sell more shirts?  Is this not the opportunity of a lifetime for Dethrone?  They invested heavily into Cain and having Cain at the forefront of their marketing long before he was a star.  Shouldn’t they be connecting the dots?I know it is a bad economy.  That excuse only flies here in the United States.  The UFC and Cain’s management have gone to great lengths to sell Cain as a Hispanic fighter (even ignoring the fact that he was born in the US) yet where are the Hispanic brands?  There was no housing bust in Mexico.  As a matter of fact a lot of the money from the housing boom here in the US was sent back to Mexico.  So where are the Mexican brands?

The endemic brands are not taking credit or touting the investment made and their success of that investment and the non-endemic brands that have signed on are not activating leading up to this historical event.  Why not?  What am I missing?  Is this not a dream come true?

Look at how well Anderson Silva is doing in his home country of Brazil.  He is landing marquee deals with Nike and Burger King.  Junior is a very likable and marketable guy, especially in Brazil.  Both Mexico and Brazil would be ecstatic to have their Countrymen as the reigning UFC Champion.  Yet it appears that nothing is happening.  If it is happening and the activation is coming post the event, then that is just a recipe for disaster.

We are never going to attract the NASCAR type of sponsors if what we call marketing is ironing a decal on a pair of shorts.  Here at Ingrained Media we have brought in main stream electronic companies, main stream boating companies, large auto manufacturers, drink companies, huge musical talent and more.  We have brought them into the sport of Mixed Martial Arts.  Provided them with activation and total marketing solutions.  All of these companies expected activation and marketing solutions that went above and beyond logo placement.  That is why we have talent on the preliminary cards getting bigger name sponsorship deals then most of the main card talent.

MMA Athletes are not commodities and these opportunities that are being created by others (mainly Zuffa) can be life changing events.  What does it matter if you are fighting for the UFC Heavyweight Belt, if the guy you beat is busy counting his cash, paying off his homes (yes homes) and cars?  What is the actual goal?  To be a World Champion or to be able to support your family and not be in the struggle?  I would rather have my talent be rich than famous.  The sad part of the UFC on Fox event is that you could actually have both.  These managers or agents had an opportunity to change the lives of their fighters, open flood gates for their talent, and the future of the sport. They have not done that and I guess I just do not understand why.

Jason Genet
UPDATED 11-18-2011 – The UFC on Fox has came and gone.  I wanted to update my post a bit to reflect what we saw in the way of sponsorships.
Cain- Cain had a lot of the same sponsors as his previous fight.  Milwaukee Tools, Oak Grove, Dethrone, MicroTech, BSN, LUGZ and a few others.  These sponsors are feeling the pinch of not taking advantage of the opportunity.  There will always be a loser so that is why activation is so important.  Not only will there always be a loser but sometimes the fights are so boring that both fighters come out as losers.  These sponsors had months to promote Cain and keep him active with the Brand.  That is especially true for an athlete that is off due to injuries.  LUGZ who is a Urban shoe company has been sponsoring Cain and other MMA fighters for many years.  They were the only Brand with visible pre-fight activation.
JDS- Junio had Gillette from Brazil.  Gillette is a long term Zuffa sponsor and I am not sure if the two are tied together.  Most brands like Nike or Gillette have international divisions that usually run somewhat independent from the US Brand.  That is likely why we did not see any activation from Gillette here in the US.  This was likely the Brazil division and I am sure they had the activation going in Brazil as they are a major Brand.  Actually it appears that 100% of Juniors sponsors were Brazilian based companies.  In the end it seems like a smart move for a guy who is a hero in his home country and n0t to mention the 22 million viewers that tuned in to watch the fight.
Juniors camp did a great job targeting a lucrative and virtually untapped market.
FOX TV Rating Notes:

- If you combine the FOX and FOX Deportes telecasts (one in Spanish, one in English), it would have received close to a 3.5 rating with 6.2 million viewers and a peak of 8.8 million and a M18-34 rating of 4.7. It is believed a peak close to 9 million was achieved combining both.

- The 4.3 rating in Males 18-34 beat every college football game this season except the LSU vs Alabama game on CBS.

- The 4.3 rating in Males 18-34 beat 65% of the playoff and World Series baseball games this season on FOX.

- The 4.3 rating in Males 18-34 was the third highest rated television show of the year for FOX Deportes.

- The show drew 1.7 million women over the age of 18.

- The median age of viewers for the telecast was 35 years old.

- The 5.7 million viewers was the most watched fight in broadcast on US television since HBO’s Lennox Lewis vs Vitali Klitschko back in 2003

- UFC programming delivered a total of 6.7 million impressions across all FSMG television networks.

- The peak of 8.8 million lasted as long as the fight did, which was 1 minute (fight started at 9:40 pm).

- By 9:45 pm, the viewership had dropped to 5.9 million. Kimbo Slice vs James Thompson peaked at 6.51 million and lasted for 10 minutes and 38 seconds. (Sports Illustrated) … about 25% of the audience had left at the end of the main event.

- UFC on FOX began with 5.2 million viewers and dipped as low as 4.4 million before viewership started to climb around 9:36 pm, as the fighters were starting to make their way to the Octogon. (Sports Illustrated)

Brazil Ratings on TV Globo:

- The event peaked at 22M viewers in Brazil, and during the fight (1 minute), it reached a 20 rating and a 52% share (percentage of homes with TV’s). The ratings were above average for a Sunday morning. (Globo)

-Jason Genet

Jamey Jasta and Ingrained Media Partner Up to Help Promote the Hatewear Inc. Brand and the Release of the Album “JASTA” Through The Sport of MMA

Jamey Jasta and Ingrained Media Partner Up to Help Promote the Hatewear Inc. Brand and the Release of the Album “JASTA” Through The Sport of MMA

Promotion will include exposure at UFC 131, MFC 30, and a large scale Internet Marketing and Social Media Campaign.

Santa Barbara, CA (PRWEB) June 09, 2011

Jamey Jasta and Stillborn Records team up with Ingrained Media to help promote and revitalize the Hatewear Inc. Clothing Brand and promote the release of Jamey Jasta’s upcoming solo album “JASTA” which is set to be released on July 26th, 2011. Ingrained Media will secure promotional opportunities, coordinate and manage social media marketing, as well as managing other Internet based marketing campaigns through the sport of Mixed Martial Arts.

Jason Genet, President of Ingrained Media said, “We are pleased to be working with such an established artist and brands such as Jamey Jasta and Hatewear. Our team has already established a great game plan to help spread the word.” Genet continued, “Initial plans are as follows:

  •      Prime placement at UFC 131 on Shane Carwin’s Shorts and Banner announcing the release of Jamey Jasta’s album “JASTA” to be released July 26, 2011.
  •      Ad placement on over 100 Mixed Martial Arts Websites generating over 10 million impressions promoting the Hatewear Inc. Brand and the release of the “JASTA” album.
  •      Blogs and Exclusive Video from Shane Carwin & Brian Cobb promoting the relationship
  •      Prime placement at Maximum Fighting Championships 30 on Brian Cobb in the Co-Main Event Shorts, Shirt (Hatewear Brand Tee) and use of Jamey Jasta’s new single “The Fearless Must Endure” as the walk out song.
  •      Creation and Execution of a Custom Social Media Platform
  •      Search Engine Optimization and Internet Marketing

Jamey Jasta said, “It is exciting to partner with a like minded media company such as Ingrained Media. I believe that the Mixed Martial Arts community is the right step forward to expand the Hatewear Brand outside of the music community. I am a huge Mixed Martial Arts fan, so associating the Hatewear Clothing Brand with the Mixed Martial Arts lifestyle is a natural fit.”

The goal of the partnership is to re-introduce the Hatewear Brand to not only the masses but particularly the MMA market which has very similar ties to Metal music and the music industry in general. All of this will occur helping Jamey Jasta and his label increase their social media reach in connection with the release of the new “JASTA” album. “Not every MMA athlete that wears Hatewear will use Jasta’s music and vice-versa” said Genet. “For instance, the Shane Carwin Partnership is related to the release of the new album and not related to the Hatewear Inc. Brand and the Brian Cobb Hatewear deal has the album release, the music, and the Hatewear brand of clothing tied in.” concluded Genet.

About Jamey Jasta and Hatewear Inc.: 
Jamey Jasta is an American musician from New Haven, Connecticut, best known as the lead vocalist of the Metalcore band Hatebreed and sludge metal band Kingdom of Sorrow. Jamey was the host of MTV2’s Headbangers’s Ball, a television program consisting of Heavy Metal music videos, for over 3 years.

Jamey Jasta owns Stillborn Records, a hardcore and metal-based record label from New Haven, and “metal music apparel” line called, Hatewear. Hatewear was once in all of the Hot Topics across the United States and Canada. In 2007, he presented the Metal Hammer Golden God awards. Jamey is the artist that wrote and recorded Andrei Arlovski’s walkout theme song, “Onward To Victory”, which can be found on Icepick’s Violent Epiphany release (Stillborn Records) and Electronic Arts MMA video game (2010). Jamey has just finished his solo album titled “JASTA” which is to be released July 26th, 2011. Learn more about Jamey Jasta at http://www.JameyJasta.com. Follow him on Twitter at http://www.twitter.com/JameyJasta and on Facebook at http://www.facebook.com/JastaHQ.

Hatewear Inc. was established in 2005 and continues to offer it’s metal music branded merchandise online and recently at various metal and rock music festivals such as Ozzfest, Rockstar Energy Drink Mayhem and UPRoar Festivals. Hatewear has been seen on such major networks as MTV, MTV2, VH1 and E! Entertainment’s Holly’s World. Follow Hatewear on Twitter at http://www.twitter.com/Hatewear and on Facebook athttp://www.facebook.com/HatewearInc.

About Ingrained Media: 
Ingrained Media is a boutique marketing firm with a specialization in sports marketing. Unlike traditional agencies Ingrained Media offers a hybrid of services with a specialty on athlete development and social media marketing. Ingrained Media has been responsible for the development of both brand and athlete social media presences reaching hundreds of thousands of users on a daily basis. Ingrained Media also has a strong interest and specialty in the fields of Advertising, Promotions, and Public Relations. Learn more about Ingrained Media athttp://www.IngrainedMedia.com. Follow them on Twitter at http://www.twitter.com/IngrainedMedia and on Facebook at http://www.facebook.com/IngrainedMedia.

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Shane Carwin UFC 131 Fight Banner

Shane Carwin UFC 131 Fight Banner

Shane Carwin UFC 131 Weigh-In Shorts

Shane Carwin UFC 131 Weigh-In Shorts

Brian Cobb MFC 30 Fight Banner

Brian Cobb MFC 30 Fight Banner

Brian Cobb MFC 30 Fight Shorts

Brian Cobb MFC 30 Fight Shorts

Our Newest Partner

DCMA Collective and Ingrained Media Partner Up to Usher the Brand Into the Sport of Mixed Martial Arts

Leading Lifestyle Brand DCMA Collective to Enter the World of Mixed Martial Arts (MMA).

Los Angeles, CA (PRWEB) April 25, 2011 — DCMA Collective Lifestyle Brand partners with Ingrained Media to take it’s brand of apparel and accessories into the world of Mixed Martial Arts. DCMA Collective, made famous by brothers Joel and Benji Madden of the band Good Charlotte, will mark its first foray into the sport of Mixed Martial Arts. Ingrained Media is one of the leading marketing agencies focusing on MMA.

The DCMA MMA Collection will be officially launched in the coming weeks and available through the DCMA store and select online retailers. While this may be the Brand’s first foray into MMA it is not the first for the brothers. Benji and Joel Madden are huge fans of the sport and the athletes that compete. Benji Madden also trains MMA at Fortune Gym in Los Angeles. Their love for the sport and the athletes made MMA a natural progression.

“I am stoked to finally be able to take our Brand into MMA. DCMA Collective has always been on the cutting edge with our designs and approach to the market. We are going to bring our promotional and design talents to the sport and athletes and see where we can take it.” said Benji Madden co-Founder of DCMA Collective. Madden continued, “MMA is not only the fastest growing sport in the World it brings together many forms of Martial Arts which are all combined with honor and commitment. Those aspects of the sport are things that are at the core of what we do at DCMA.”

DCMA Collective is more then a Skate or Band apparel company it is about a lifestyle and the experiences that are derived from that lifestyle. The DCMA Collective brand is about the Athletes, Artist, People, Music and Life. You simply can’t define it, you just have to experience it.

“We are honored to be able to work with a company such as DCMA Collective. DCMA has a great vision for what they want to do and how they want to accomplish it. Our team is thrilled to be able to work side by side with them and help DCMA reach their goals.” said Jason Genet President of Ingrained Media.

“We’re psyched to bring the Athletes and supporters of Mixed Martial Arts a new style to consider,” said Benji Madden, co-founder of DCMA Collective. Benji Madden continued “The designs will be a blend of our world class designers and input from the sponsored athletes, I can’t wait to see what they come up with.”

“This collaboration presents a truly compelling opportunity to go beyond the typical reach of the Athlete and DCMA Collective,” said Jason Genet, President of Ingrained Media. “We’re excited to see the results of the combined marketing efforts that that Joel, Benji and the folks at DCMA Collective have built blended with the Ingrained Media platform.”

The initial designs will be ready early to mid Spring 2011. Marketing efforts will begin with Social Media Campaigns and Internet Marketing. Collectively the combined efforts will reach over 3.4 million Social Media users, feature advertisements on over 100 MMA Websites, and include Fighter Endorsements and exposure in potentially televised events.
About DCMA Collective:
DCMA Collective was founded in 2006 by Good Charlotte’s Benji and Joel Madden, their brother Josh Madden and Tal Cooperman. DCMA Collective offers a lifestyle fashion collection for men, women and children. DCMA Collective currently offers apparel, accessories, and footwear all bearing their iconic brass knuckles logo. DCMA Collective opened their flagship store in the popular Melrose and Martel in Los Angeles on March 15th, 2008 and has been worn by countless celebrities, athletes and musicians. http://www.dcmacollective.com/

About Ingrained Media:
Ingrained Media is a boutique marketing firm with a specialization in sports marketing. Unlike traditional agencies Ingrained Media offers a hybrid of services with a specialty on athlete development and social media marketing. Ingrained Media has been responsible for the development of both brand and athlete social media presences reaching hundreds of thousands of users on a daily basis. Ingrained Media also has a strong interest and specialty in the fields of Advertising, Promotions, and Public Relations.

Social Media for Events

As a Dad I can’t remember how many birthday party invitations my kids received or handed out over the years but I know it was a lot.  Some of them were written by the parents and others in that famous kid penmanship that even makes pharmacist’s take a double look.My wife is a big Save the Date kind of gal and yet it seems that the days of paper invites and RSVP’s are becoming relics of the past.  The web and specifically Web 2.0 has change the way people plan events and get the word out.

Social Media is making it easier then ever before to plan, promote, and reach the masses or just your family and friends.  Social Media allows individuals to communicate information rapidly and adjust this for any unforeseen issues.  You do not need stamps, envelopes or smoke signals to get the word out anymore.

Social Media also allows you to engage and involve those who can not make the event and also allow them to still share and participate.  You can share photos and videos of the event as it is happening and share stories online after the event.

Social media can make the planning process smoother by leveraging digital word-of-mouth. Here are some tips for best results.

Establish Your Event-Related Channels

The months and weeks before your event is a critical promotional period. Use every social media channel at your disposal to get the word out about your event.  If it is a private event make a group and keep it exclusive or if it open to the public encourage them to share the event.

You can encourage people to share information on the event in return for small rewards. For example: “Share this event with 20 friends for 10% off your admission.”

If you have your own social community or use third party applications the process is very similar.  One thing you should know about adding events to your own site is the SEO reward that comes with events.  Search Engine Crawlers love relevant and timely information and events are almost always indexed higher then blogs.  If you have your own social community or website we recommend using this this as the hub for the event.  If you do not, consider Facebook and Twitter as your next best solution.

Start by creating an event page on Facebook and an event hashtag on Twitter, then create an event blog where you’ll post updates about it (new speakers, registration discounts, etc.). Make sure your Twitter hashtag is specific to your event or organization, without being too long.

Once you have your channels established you have to begin to feed them.  Populate them with content.  Make sure your event content is relevant to the event.  One common mistake is if you have a Mixed Martial Arts event populating the channel with MMA specific content is a road for failure.  The content is not original, is not relevant to your event, and will detract from it.  If it’s a social event, post video or music clips, create a pre-event contest, or connect event-goers through interaction and games.

For a social or community event the content should be engaging, fun, and shareable in order to drive word-of-mouth interest. If the event is more corporate in nature, offer fans and followers sneak peeks at topics to be discussed, or special pre-conference articles and presentations.  Keep the content about your event and what you are promoting.

Provide Incentives for Viral Marketing

Participation is key to your success.  The social community sites we build come with a built in “Event” tool.  This allows you to RSVP, share, promote and comment.  Make sure you are being responsive and relevant with your postings.  We can then push the event to any number of Social aggregators like Twitter, Facebook, StumbleUpon and many more.

No matter the platform or approach if you are a corporation or public event that is trying to attract eyeballs and attention to your event offer fans and followers special discounts or content. Incentivize people to register for the event, offer them early-bird discounts, invites to pre-event parties, or other rewards.

Make Registration Social

In the social communities we built Event sharing, inviting and RSVP’ing is all built in.  If you do not have a site that has this built in you can use a social registration service like EventBrite, which not only makes registration easier and more streamlined, but allows attendees to share their event activity with their friends. Other popular social event invitation platforms include Plancast and Twtvite. Most of these services are highly integrated with social networking platforms and can be configured with user caps and privacy options.

Use Location-Based Services and Check-in Rewards

Geo-location sites let you set up a page with rewards including badges, coupons, specials, or gifts. These location based services are easily integrated with other social networks such as Facebook, FourSquare and Twitter, so check ins will be shared with larger networks. When attendees come to your event, you can reward them for checking in at different stations, panels, or activities. Rewards such as free tee shirts, a gift card, or other small incentives can be redeemed after the show.

This helps you and those around you find you.  They may not be interested in attending the trade show you are at but if they know you are their and interacting they might just stop or check in.  This gives you a great chance to convert non-event attendees to visitors.

Bring your Event to Life With Social Media

This is one of those areas that is often missed.  Why are you at the event?  The answer should be it is for a good person, cause or business.  Any of those are worth promoting.  We live in a digital world and there is no reason to limit the event to the attendees.  One of the best ways to have more people at your next event is to have them talking about your event.

Why not capture your event as it unfolds and share it on your social community and push it out to sites like Twitter and Facebook.  If you do not have your own community contact us and in the mean time start using Twitter and Facebook for these feeds.

You can also encourage your attendees to share the events happenings as they unfold.  It is important that you encourage them to use your hashtag.  You can bet they will be Tweeting if it is a failure so encourage them to share it if they are enjoying themselves.  make sure you have someone from the host side on their Social Media Channels Tweeting and reading tweets.  Respond to problems.

Example: We were in Vegas for a fan meet and greet.  My client had to make a flight so eventually we have to cut the line off so we could get to everyone that was in line.  One of the clients fans was upset and in tears about missing out on meeting the client.  They Tweeted and because we were monitoring the channel  I was able to see we had an upset fan and sent someone to find them.  We were able to connect the fan and client and issue resolved.  I am not saying we would have lost that fan but I am saying we were able to make a meaningful engagement because we were monitoring the event.

Use a photographer and let your attendees know they can get the pictures from your social community or your social channels.  This will encourage them to come to your site and view the picture.  It will also increase the likelyhood of them sharing your event and the photos.

An active Twitter stream during your event not only engages participants in real time but also allows people who could not attend to get a feel for the sessions and topics being discussed. Some event organizers set up a huge screen behind speakers to display hashtagged tweets in real time. But again, this can backfire if the tweets become negative or go off-topic. All that interaction can derail speakers as they try to respond in real-time to all the “interference.”

This is why it is critical to have your team monitor the channels and interact or even lead the charge on interaction.  The @UFC channel on Twitter does a great job of engaging the fans and promoting the events beforehand, during and post event.

Include Non-Attendees

The goal of every event is to have happy attendees and hopefully be able to do the event over and over again.  The best way to “grow” the event is to include those not in attendance.  This is where your future growth will come from.  Plus there is absolutely no reason to share the event as it happens.  As mentioned above the majority of your attendees will be connected to one or more Social Media Platforms during your event.  You can and should try to own and direct this interaction.

There are some great tools that will allow you to livestream during the event using Facebook or UStream so fans can follow along online. Facebook enables you to store this stream so that people can watch it after the event proper. You can also create a YouTube channel for the event to post videos before, during, and after. Encourage non-attendees to ask questions through Twitter or Facebook during the event and answer them live.

The communities we build are fully integrated with all of these platforms and can support or host a livestream.

Extend the Shelf Life of Your Event, Even When it is Over

Your event doesn’t have to end the day it’s over. Social media can keep the momentum going for many weeks and months afterwards. On your blog, post a “wrap up” of all the key highlights. You can add links to presentations, key learnings, and other downloadable documents. Of course, you’ll want to post photos on the blog and on Facebook, and continue tweeting about the event even after it’s over. You can post thoughts, ideas, or links to longer articles that might be of interest to those who attended.

Another great way to keep your event from fading fast from people’s memories is to create ways for attendees and other interested parties to continue socializing, discussing, or debating topics covered there. Do whatever you can to keep the conversation alive.

I am sure a lot of you have been to fundraisers where they have the step and repeat and a house photographer that gives you a card for redemption of the photo later on in the evening.  Give that person your Social Channels address’s and let them know where they can find the videos, pictures and share stories from the event.

Post event contest are great too.  you can do contest like share your favorite story and the best commented or most shared content gets a prize.  Just be creative and let the attendees know that you are capturing the memories and where they can find them.

Use Social Media Metrics to Measure Success

Consider using online surveys to ask attendees for feedback on panels, venue, speakers, topics, and other facets of the event. Facebook polls are fun, easy ways to get quick responses and feedback from attendees.

Be prepared for honesty. If someone has a negative comment to share, make sure to address their comment or concern and store the information to improve next year’s event. Lastly, pull total social media stats from sites like Search.Twitter.com and Social Mention, or set up Google Alerts ahead of time. If the results are positive, don’t be shy about publicizing some of these metrics to highlight the reach and impact your event had.

This is another area where your hashtag or using third party social platforms like UbberTwitter or Hootsuite give you easy tools to track tweets and mentions.  Many of them are offering Social Media Analytics too.

HASHTAG

This is not a game that your hippie parents played while attending Woodstock.  This is an easy way to make your event come up on searches.  It is essentially Twitters answer to tags like you see on Flickr.  A hashtag can be any word or combination of words.  As an example #UFC would help my tweet show under searches for “UFC”.

Be Real and in Real-Time

Social media is your ability to be the source.  Your target audience is likely using social media right now.  You just have to engage with them and be real.  We have addressed this in some of our other blogs.

Make sure that you are posting in the real-time.  If you are hosting or attending an event make sure you post your opinions and experiences.  As you see things happen comment and share.  This will increase interest int he event and in you.

Jason Genet
http://www.ingrainedmedia.com

Has MMA Folded on Poker?

(Disclaimer: Ingrained Media represents Athletes within the sport of Mixed Martial Arts. We have never done business with any of the companies listed below but certain members of our company have. Collectively these individuals made less then $1000 from their previous relationships with these companies. We have no current relationship with these companies.)

Media outlets ranging from The Wall Street Journal to all the top MMA websites have reported on the issuance of arrest warrants for several executives from the online gaming and poker sites such as Pokerstars.com and FullTiltPoker.com and that the government has shut down those URL’s . The Mixed Martial Arts industry claimed “It’s sponsors were shutdown” and one infamous agent said, “In the short-term, it will severely impact fighters’ sponsor revenue, which traditionally matched their show pay for our televised clients. I would venture to say the poker industry is equal to apparel industry as the No. 1 sponsor of fighters outside the UFC.”

We wanted to look into this situation and the billion dollar industry that will be impacted by these bans and the effects, if any, on the sport of MMA and the game of Poker..

A couple things that we need to make sure are clear: This is a US based ban that has a minimal impact on the overall international gaming market, and secondly, this is the US; these executives and companies are innocent until proven guilty.

The sponsors that the Mixed Martial Arts industry have been talking about are actually not the sites that have been taken down. The sponsor of the Mixed Martial Arts industry that is the most prominent is FullTiltPoker.net. The site that has been banned by the US Government is Fulltiltpoker.com. The difference is the .NET site is for entertainment and learning purposes and the .COM is the pay-for-play site. You would think that agent would know who his “number 2” sponsor is. That is, unless he did his deals with FullTiltPoker.com.

It is actually feasible to assume that the Full Tilt corporation will spend more in the US on its .NET presence since that is all they will be allowed to do. Many of the sites that are reporting on this story also earn income from the online gaming industry. I am not sure why or how they could misreport the information.

The Television lineup is still full of various cash poker games and anyone that can go to an Indian Reservation Casino or most of the Casinos in Las Vegas offer both electronic and live cash games. Many states have “poker rooms” that allow cash games and in houses across the US family and friends come together for friendly cash poker games. Poker is a game that dates back to the earliest settlers of this country. Poker is a part of America’s history and future.

Full Tilt Poker is on record saying:

“Dublin Ireland (April 15, 2011) – Full Tilt Poker is saddened by today’s charges against its CEO Raymond Bitar and offers its full support to Mr. Bitar and Nelson Burtnick.

Online poker is a game of skill enjoyed by tens of millions of people in the United States and across the world. And, Full Tilt Poker remains as committed as ever to preserving the rights of those players to play the game they love online.

Mr. Bitar and Full Tilt Poker believe online poker is legal – a position also taken by some of the best legal minds in the United States. Full Tilt Poker is, and has always been committed to preserving the integrity of the game and abiding by the law.

“I am surprised and disappointed by the government’s decision to bring these charges. I look forward to Mr. Burtnick’s and my exoneration”, said Mr. Bitar.

Unfortunately, as a result of this action, Full Tilt Poker has decided that it must suspend “real money” play in the United States until this case is resolved. However, Full Tilt Poker will continue to provide peer-to-peer online poker services outside of the United States.”

We tend to agree with Mr. Bitar’s claims. While we cannot reasonably or responsibly talk about the legal issues these 11 executives are facing, as we said they are innocent until proven guilty. What we do know is that many of the greatest legal minds contend that poker is a game of skill not chance and therefore not technically gambling. I love the game of poker myself. I have played on FullTiltPoker.net and we have a family tradition where we all gather over Thanksgiving and have a Texas Hold Em Tournament.

Online gambling and online poker just got a lot less convenient in the US. The courts are going to be forced to determine if online gambling and poker should be legal and if legal, who regulates the industry.

If you’re in the U.S., when you point your browser to any of those three gambling sites, you see a scary message: The U.S. government has seized the domain names of the three sites, preventing gambling transactions and anything else:

The Government claims that these businesses manipulated the banks in order to process these transactions (almost all of them conducted electronically) using wire transfers, credit cards and other means of commerce.

The problem gets a bit dicey when you realize that these three online gambling organizations are not based in the U.S. For instance, PokerStars’ headquarters is on the Isle of Man, a self-governed British Crown Dependency located in the Irish Sea between Great Britain and Ireland. Here is an image of their headquarters.

Even if the US Government wins the judgement there is no guarantee that the Isle of Man or the other host countries where these business’ operate and are based will comply with the US extradition request or asset seizure request. There is huge disagreement about the legality of online gambling. Not to mention the economic impact these small countries would feel if these large industries ceased to exist.

Are we supposed to believe the banks and credit card companies did not notice billions of dollars of transactions coming and going out of very small countries? Bank of America calls me if I use my card in a store that is outside of my normal shopping habits but they could not detect the billions heading to Ilse of Man or Costa Rica?

Since we are talking about US law and online gambling being illegal in the US, some questions obviously arise. The US Government is for the people, by the people, right? A recent poll of US citizens with over 3100 responses indicates the people are siding with the poker companies. 52% of those asked said online gambling should be legal and that it is a victimless crime, 33% said as long as it was regulated and only 15% said no. So 85% of the people polled feel as if online gambling should be legal and if we were asking them about poker only the percentage would be in the mid to high 90’s.

Last but surely not least, Full Tilt Poker specifically is just a platform. The laws that are being violated if online poker is illegal are being broken by the users of Full Tilt Poker, not the company itself. If the Government prevails in it’s case against Full Tilt and others, are the Internet providers who connect the users responsible? Or how about the poker table manufacturer? Full Tilt is not a wagering company or betting company. They are the virtual version of a Card Room; they merely provide a service to those who wish to test their skills against others for fun, prizes or money. It is duly regulated and licensed by the Alderney Gambling Control Commission.

The residents of the US seem to want to be able to play poker and gamble online and poker seems to be at its all time high in popularity. The few in opposition of the game and its legality should be reminded of Las Vegas. It was a relatively unregulated home to the Mob who handled and profited from the gambling industry. The US Government did not shut down Las Vegas, they cleaned it up and regulated it. The Mob was servicing millions of tourists (the voting public) and the Government found a way to keep them playing. Now Vegas represents a billion dollar industry.

For a company that has always found a way to brand itself (NSFW) in a industry valued in the billions we think the fight has just begun.

Or look at China. Some of Las Vegas’s biggest “whales” came from Asia and specifically China. China took a small island that had historically been plagued with prostitution and some of the lowest numbers trade jobs in the region. It has been transformed to a Chinese Las Vegas. Many of the same casinos located in Las Vegas have locations there. It has become extremely successful and transformed the economy of the region.

The law makers and media do not need to worry about the MMA athletes who are sponsored by websites still operating and very much in need of promotion. We need to ask our Senate and Congress to try to find a way to do what the majority of the people want and legalize poker and online gambling. Virtual gaming will help our economy and could create jobs here in the US if we found a way to embrace rather than erase this business.

Jason Genet

IngrainedMedia.com

Mixed Martial Arts Gold Mine?

We have been blessed to work with some amazing athletes and sponsors over the past few years. They both shared one thing in common, they gain exposure when they perform, and in that performance they have a 50% or greater chance to loose. Throughout this time in the sport of MMA, fighters complain that they do not earn enough and the sponsors claim to not be able to identify the return on investment (ROI) involved.

One of the big issues is that the athletes are usually too busy to market themselves correctly and do not have the right representation helping them find the time and tools to build their own fame outside of the events. The sponsors rarely activate the sponsorship and roll the dice on the event. Yet the athlete they are paying has little to no control over the event, if they show the sponsors logos or the very important walkout. Some brands have paid mid five-figures per fight to have their shirt worn during the walkout and post-fight coverage.

Many opportunities to engage the consumer and potential consumers are often missed or ignored and the activation is almost non-existent. The major promotions like the UFC regulate and restrict which sponsors are allowed and even charge the Brands a sponsorship participation fee. This fees can sometimes be in the mid to high five figures per year. They are not given anything that any other brand is given. You would think that this “tax” would increase the sponsors desire to get more for their investment. Instead it appears to have only reduced the amount the sponsors are willing to pay, made the sponsors focus more on if the event will be televised, and at the same time weeded out the small to medium apparel companies from the mix and removed their ability to support athletes. That is at least what they will have you believe. The fact is, many have just used this “tax” as a reason to leave the sport because they never developed an ROI.

We have brought in many non-endemic sponsors that are focused on the athletes and are willing to look at the events as “bonus” exposure while working with the athlete in a true endorsement fashion. One of the UFC’s major sponsors, Bud Light and it’s parent company, is arguably one of the largest Sports Marketing agencies in the world. They are also one of the most successful.

There is no missing the event involvement Bud Light has in place with the UFC. Their approach to their MMA Fight Team is less about big in-event placement on the athlete and instead more focused on outside the event endorsement. They use their athletes in their retail point of sale advertisements, use the athletes image and likeness in their bar and restaurant advertising, produce webisode series promoting the athletes and more. They make sure they ingrain their brand and athletes at every possible outlet and event. It may be argued that they provide equal or greater promotion of these athletes than the UFC does.

So what are some of the solutions? The first step is for the Brands to realize they are sponsoring and endorsing an athlete. They need to have a plan in place on how they are going to extract value from the sponsorship and utilize these athletes. Instead of looking at it as a billboard type logo placement it must instead be viewed as a relationship. They have to get beyond being a fan of the athlete because that will only lead to the most expensive Facebook photo in the world. Second, they need to activate around the athlete and his or her platform. Use the events these athlete’s participate in as spikes in exposure and capitalize on the ability the events have to engage the target consumer but do not make this the be all, end all effort. The athletes and their team need to make sure they have a platform to offer. The brands need to try to coordinate and cross promote whenever possible.

As you can see Wrangler does a great job with this. They offer a wide array of their shirts with various PRCA and PBR sponsor logos on the shirt along with their Wrangler logo. I know MMA has to get away from having seven competing fight brands on one tee shirt and shorts before they can offer this type of merchandise. As you will see in the slide show below it is not just Rodeo either, many sports employ this model. You are also not tied to using all of the brands as you see with the Wrangler shirt above.

Here is the Official NASCAR Team DuPont Jersey.

And here is a NASCAR fan wearing the same jersey.

Obviously there are no competing brands on this jersey but you see various brands showcased and the primary brand DuPont is prominent. The fans buy these jerseys for the same reason they buy NFL, NBA and MLB apparel because it is authentic looking.

I recently moved to the Central Coast of California and on any given day you see a slew of Cyclists riding through the hills, coast line, and throughout town. I started to notice the majority of them are wearing authentic team apparel. Either Radio Shack has started sponsoring every cyclist in the world or once again we are seeing fans and practitioners of the sport seeking authentic apparel. Here are some examples –

Here is the Team Radio Shack cycling uniform.

and

Here is the Team using the uniform

And once again here is a fan who has sought, purchased, and is proudly representing the brand in the exact same gear.

This is not really a sport specific phenomenon. The fact is NASCAR, NBA, Soccer, MLB, NFL, PBR, PRCA, Motocross, Indy Car and more derive a considerable amount of revenue from this type of merchandise. The brands exposure is extended beyond the athlete, the event, and the athlete’s platform and the marketing provided by the Brand. The exposure alone is a tangible return on the sponsors investment and having your brand worn by your target consumer or applied to your target consumers personal property becomes an extremely valuable proposition for the brands supporting these athletes and Teams.

The majority of the MMA industry is missing this market and opportunity. From the athletes to the brands no one seems to be making any replica merchandise. There is no doubt that there is a demand for these types of products. There is no doubt that in these tough economic times we need the sponsors to be more successful then ever before and at the same time find a way to extend the engagement beyond the events.

The managers and agents in the sport of MMA need to get out of the patch business and get into the brand building business. They need to build the brands of the athletes they represent and help guide the brands that support those athletes to successful and controllable engagements. If you are merely trading logos for dollars based on exposure you did not create you are on the path to failure for you and your clients.

The athletes need to look for ways to connect with the fans and extract value for the sacrifices made. Depending on events and televised exposure you can not and do not control is a recipe for disaster. You need to yourself or have other people helping you build your brand and increase your exposure even when you are not fighting.

Brock Lesnar’s sponsor Death Clutch has offered replica walk out tees in the past. They seem to be one of the few brands or athletes offering such items. In the past you used to be able to buy the Overeem Replica Fight shorts. The issue with fight shorts is that unless you can kick ass like The Reem you probably should not be wearing his shorts. It is kind of like showing up to your first BJJ class with 20 sponsors on your gi.

Here is the Death Clutch UFC 116 walk out tee:

We have had one client that fought 9 times and 3 of which were in the UFC and he had earned just under $100,000 for 3 years of work and 9 fights that he won, his MMA earnings were predicated on when or if he fought. The same client is now a millionaire based on competing 3 times over two years. He has months where he makes $50,000 and has consistently has earned a monthly income from his endeavors in and out of the Octagon. The difference has been focusing on building his brand and finding ways for his sponsors to earn their ROI. He has both endemic and non-endemic sponsors alike.

The authentic and replica tee shirts are a great opportunity to increase your brand, your sponsors branding, and your income as an athlete. You can go to any size event and you will see merchandise similar to what you see here and in our slide show. If the athletes do not create these then the brands should. Even the video games strive to ingrain authentic sponsors on the in-game characters on both the THQ and EA Sports MMA games.

This should not be ignored and it very well may be the lowest hanging fruit in the entire MMA market. If you trained would you wear replicas of your favorite fighters shorts or rash guard?

I am sure just about everyone in the US has seen that NASCAR fan who has their personal possessions or vehicles with logos from the brands that support their favorite athlete.

Here is a slide show that shows various sport jerseys and tee shirts and the fans that wear them. It is easy to see the potential market that is out there. A lot of these fans are cross over fans and are fans of many sports.

Social Experts or Snake Oil Salesmen?

We’ve received quite a few emails about our Facebook blogs, so we wanted to expand upon some of those thoughts. Please feel free to comment or send us an email about your thoughts.

The fact is Facebook is a 500 pound “Gorilla” and most people know of it or have an account. So essentially, it becomes the easiest target for companies and brands to focus on. The job of “social media manager” is one of the fastest growing new job postings. University of Southern California is even offering courses and degrees focused on this new phenomenon. Agencies all over are working overtime to create new divisions focusing on social media. Pretty much every brand has a social media “expert” to assist them in this new world of social media.

The “affiliate marketing” experts are now touting their social selling skills and as this new market emerges, the so called experts seem to be more like job seeking opportunists rather then social media experts.

This group of newly employed “experts” continue to spout off about engagement on third party social platforms like Facebook as if they are Mark Zuckerberg’s first cousins. They are the same ‘experts’ that lead brands to the social graveyard called Myspace.com. They claim that these engagements are meaningful and encourage these brands to spend their hard earned money to help promote a third party application. Billions of dollars are being spent to gain a “like” and resulting in tons of free exposure for the brands like Facebook. Where is the ROI? They are merely telling brands what the brands already know (that Facebook is popular) and that social media marketing is an emerging but necessary market.

As we have discussed in our previous blogs, people (the brands target consumer) use social networking and specifically sites like Facebook to connect with friends. There was a time when you could not even join without a connection within the network. Now that it has grown, the brands and their experts see Facebook as the holy grail of social media marketing.

Facebook is essentially web 2.0’s version of email You do not need to send emails through email clients. You can share, connect or find your friends, colleagues and family. It is an easy way to stay connected and communicate with the people you want to connect with. No email address changes or loosing the phone number. Just type in their name and Facebook will give you numerous ways to connect. Most consumers do not seek to have these kinds of relationships with brands. They are interested in brands providing them content, information, contests and so on, but a meaningful friendship is not what they are after. If you are a brand and not an athlete or celebrity, the actual engagement ration on Facebook for brands is close to zero percent.

People aren’t involved with most brands’ fan pages, even though on a daily basis a large percentage of them are involved in connecting with the brand. The problem is the “real” engagements and the feedback provided is normally one directional. This is not engagement, but more like a new form of email spam. When the engagement is real Facebook provides no real way to engage the users back. Ultimately, what little success you will find can backfire. The consumer will feel ignored.

People tend to forgive the celebrities for the lack of response. The celebrities tend to be forgiven based on the sheer number of fans they have commenting. It would be humanly impossible to engage with 50 Cent’s 12,000,000 Facebook fans. He offers his hard core fans his own unique social network that has over 540,000 active members (www.thisis50.com). To me, this group is far more valuable to 50 and his endorsed brands. He can directly communicate back and forth with his fans. The engagements are real. He can monetize thisis50.com and owns it rather then being a passive participant on Facebook.

There are too many people and groups on Facebook and making lasting and meaningful engagements is next to impossible. Facebook and sites like it offer the users of the site a tremendous platform to stay connected and communicate. It just does not mean that all of its users will “like” you or even be your target consumer. Social media is like having clovers in your lawn. They look cool and you hope to find a four leaf clover but they are not necessarily good for your lawn.

I always try to get our clients to visualize social media as a virtual social gathering. If you had a gathering with 12,000,000 people, it would be chaos. Even 500,000 could be chaotic so brands have to remember that they are going to be at the center of the conversation. So building your network needs to be balanced with feeding your network content and meaningful engagements.
Brands should, however, focus on Facebook advertising. The cost to advertise on Facebook is very affordable and very effective. Since Facebook revolves around socializing, those conversations create the ability to target conversations and interest. Facebook users tend to list their likes and dislikes and Facebook advertising can effectively help you find your target consumer. Targeting is the smartest ad expenditure brands can make. Niche advertising networks like MMAAdnet.com are one solution; contextual based targeting is another. Each are very effective and remove a lot of the mystery involved when advertising on or off line.

Brands SHOULD have a page or at least a group or two established on sites like Facebook. They should use these platforms to help find and potentially extract this consumer from being a passive friend to a truly engaged consumer. At the very least, Facebook and third party social media platforms offer “free advertising” for brands.

Build a realistic plan, assign realistic goals and go. If you are using it correctly, social media will tell you where to go and what to do. You have to listen to the consumer. If your expert has advised you to focus solely on Facebook and suggests hiring staff to manage the comments and tell you what you should be sharing, you might need a new expert. There is no magic to social media marketing. It is about engagements and providing feedback in a timely manner.

You can have your own thisis50.com style site with an iPhone app for under $5000. You and your team can manage this and all of your social platforms through your cellphones and desk top. I guarantee you it is not Weird Science or even Sixteen Candles. It is just communication with the very person you are willing to spend tons of money to understand what they like and want. Save your money and time and just ask them.

Jason Genet

IngrainedMedia.com

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